SERVICING OUR CUSTOMERS

SALES TEAM SUPPORT / CONSULTING

At Porter Lighting, we value high quality service and are committed to providing you with a beginning-to-end solution for your lighting design needs. With more than 30+ years experience, our sales team members shine with knowledge of home design, lighting solutions and exceeding our customers’ expectations. They take you around our fully dressed showroom to provide a one-on-one, personal shopping experience. Since we update our inventory frequently, you can always expect to see our most current products, while the numerous, valuable design resources are available and right at your fingertips. But our service doesn’t end at the sale. You can expect our exceptional customer service and consultation all the way to delivery and installation. We want to exceed your expectations and build a long-lasting relationship with you.

DELIVERY & INSTALLATIONS

We want to ensure that the bright spot of your day is when you walk in the door of your beautiful, warm home. And we are committed to helping you design, or simply freshen up, your dream home—top to bottom, start to finish. Our talented sales team helps you select the perfect lighting design solution from our large representation of more than 300 manufacturers. You can purchase lighting from our showroom and even shop an entire “house package” at once. We offer delivery free of charge, and if items are in stock, you can expect delivery within 7-10 business days. Plus, we can even ship multiple orders all at once, and deliver out of state and ship internationally. And don’t forget about our installation services! See your sales team member for more details. Count on us to deliver high quality service beginning to end.

CUSTOMIZE YOUR PRODUCT

You’re unique and so is your home. Why shouldn’t your lighting illuminate your one-of-a-kind style? Porter Lighting can make it happen with the following customization techniques:

  • Refinish or faux finish (We have two full-time faux finishers on staff!)
  • Add crystals for a little more twinkle above
  • Rewire safely and correctly
  • Update antiques and love them all over again
  • Clean up and freshen an existing fixture
  • Match your home and style down to the style of lightbulbs
  • Elongate or shorten a fixture to fit a space perfectly
  • Change shades and change your outlook
WARRANTY

Your happiness is of utmost importance to us, and we value your business. We honor manufacturers’ warranties in most cases and offer in-home service. Please contact your sales team member for details on your product.